END USER LICENSE AGREEMENT (EULA)
Last Updated: April 17, 2025
AGREEMENT TO OUR LEGAL TERMS
Rovo (“Licensed Application”) is licensed to You (the “End User”) by VANGO YAZILIM TEKNOLOJİ SANAYİ VE TİCARET ANONİM ŞİRKETİ, located at Adatepe Mah. Doğuş Cad. No: 207 Z İç Kapı No: 1, Buca/İzmir, Turkey (“Licensor”), for use only under the terms of this License Agreement (“Agreement”).
By downloading or using the Licensed Application from Apple’s App Store or Google Play Store (“Services”), You agree to be bound by this Agreement. The Services are not a party to this Agreement and bear no responsibility for the Licensed Application or its content. The Licensor, not the Services, is solely responsible for the Licensed Application, its performance, maintenance, and support.
This Agreement does not conflict with the latest Apple Media Services Terms and Conditions or Google Play Terms of Service (“Usage Rules”). Licensor acknowledges that it has reviewed the Usage Rules and that this Agreement conforms to them.
The Licensed Application is to be used on devices running Apple iOS/macOS or Google Android operating systems. All rights not expressly granted to You remain reserved by the Licensor.
TABLE OF CONTENTS
The Application
Scope of License
Technical Requirements
Maintenance and Support
Use of Data
User-Generated Contributions
Contribution License
Liability
Warranty
Product Claims
Legal Compliance
Contact Information
Termination
Third-Party Terms and Beneficiary Rights
Intellectual Property Rights
Applicable Law
Miscellaneous
1. THE APPLICATION
Rovo is an AI-powered Experience and Travel Assistant that helps users plan trips, manage activities, and discover experiences through conversational interaction. The application uses AI agents to provide recommendations, guidance, and data-driven insights based on user interactions.
Features may include:
Conversational trip and experience planning
Personalized recommendations and smart suggestions
AI-powered task assistance and interaction management
Media storage (photos, notes) related to trips or experiences
Discovery tools and real-time data integration
Insight generation from historical user behavior
The Licensed Application is not intended for use in industries regulated by HIPAA, FISMA, or GLBA. Users subject to such laws may not use the Licensed Application.
2. SCOPE OF LICENSE
2.1 You are granted a non-exclusive, non-transferable, non-sublicensable license to install and use the Licensed Application on any devices You own or control, as permitted by the Usage Rules.
2.2 This license also applies to updates or supplements unless a new license is provided with such updates.
2.3 You may not sell, rent, lend, lease, redistribute, or otherwise make the Licensed Application available to third parties.
2.4 You may not reverse engineer, decompile, or create derivative works of the Licensed Application without prior written consent.
2.5 You may not remove or alter intellectual property notices. If You sell or transfer your device, You must delete the Licensed Application beforehand.
2.6 Any violation of these restrictions may result in termination of this Agreement and potential legal action.
3. TECHNICAL REQUIREMENTS
3.1 The Licensed Application requires firmware version 1.0.0 or higher.
3.2 Licensor strives to maintain compatibility with updated operating systems, but You are not entitled to claim future updates.
3.3 It is Your responsibility to ensure that Your device meets all technical requirements.
3.4 Licensor may change technical specifications at any time without prior notice.
4. MAINTENANCE AND SUPPORT
4.1 The Licensor is solely responsible for providing maintenance and support for the Licensed Application.
4.2 The Services (Apple or Google) are under no obligation to provide support or maintenance.
5. USE OF DATA
You acknowledge that the Licensor may access and process information about Your usage of the Licensed Application. All personal data is collected and processed in accordance with our Privacy Policy, available at:
👉 https://www.getrovo.com/privacy-policy
Data may include device information, system diagnostics, and interaction data (including conversational inputs). This information is used to:
Operate and improve the Licensed Application
Personalize user experience
Maintain performance and troubleshoot issues
Train and enhance AI capabilities (in aggregated or anonymized form where possible)
For full details, please review the Privacy Policy.
6. USER-GENERATED CONTRIBUTIONS
You may submit or create content (“Contributions”) such as text, photos, videos, or messages within the Licensed Application.
By submitting Contributions, You represent that:
You own or have the right to use the content;
Your content does not infringe on any third-party rights;
Your content complies with applicable laws and does not contain offensive, illegal, or harassing material.
Violations may result in suspension or termination of access.
7. CONTRIBUTION LICENSE
By posting or submitting Contributions, You grant the Licensor a worldwide, royalty-free, perpetual, non-exclusive, transferable license to host, use, reproduce, distribute, display, and create derivative works from such Contributions for operational, analytical, and improvement purposes, consistent with the Privacy Policy.
You retain ownership of your Contributions. Licensor may use anonymized or aggregated data for AI training and service improvement.
8. LIABILITY
8.1 Licensor’s liability is limited to cases of intent or gross negligence. In all other cases, liability is limited to foreseeable, typical damages under Turkish law.
8.2 Licensor is not responsible for data loss. Users are encouraged to back up their information regularly.
9. WARRANTY
9.1 Licensor warrants that the Licensed Application is free from known malicious software at the time of download.
9.2 Due to the nature of AI, Licensor makes no warranty regarding the accuracy or completeness of AI-generated content, responses, or recommendations.
9.3 You must notify Licensor of defects within 21 days of discovery via the contact details below.
9.4 If a defect is confirmed, Licensor may choose to repair or replace the application.
9.5 Refund claims (if applicable) should be directed to the App Store or Play Store operator.
10. PRODUCT CLAIMS
Licensor, not Apple or Google, is responsible for any product claims or consumer protection obligations related to the Licensed Application, including:
Product liability claims
Legal or regulatory non-compliance
Privacy or consumer protection issues
11. LEGAL COMPLIANCE
You represent that You are not located in a country subject to a U.S. embargo and are not listed on any U.S. Government restricted party list.
12. CONTACT INFORMATION
For inquiries, complaints, or technical support:
VANGO YAZILIM TEKNOLOJİ SANAYİ VE TİCARET A.Ş.
Adatepe Mah. Doğuş Cad. No: 207 Z İç Kapı No: 1
Buca / İzmir, Turkey
13. TERMINATION
This license remains valid until terminated by either party. Licensor may terminate this Agreement without notice if You violate any terms herein. Upon termination, You must cease use and delete all copies of the Licensed Application.
14. THIRD-PARTY TERMS AND BENEFICIARY RIGHTS
Licensor will comply with all third-party terms.
Apple Inc. and Google LLC (and their subsidiaries) are recognized as third-party beneficiaries of this Agreement and may enforce its terms against You.
15. INTELLECTUAL PROPERTY RIGHTS
Licensor retains all intellectual property rights in and to the Licensed Application. Any third-party claims regarding infringement will be handled exclusively by the Licensor.
16. APPLICABLE LAW
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to conflict of law provisions.
Disputes shall be subject to the exclusive jurisdiction of İzmir Commercial Courts.
17. MISCELLANEOUS
17.1 If any provision of this Agreement is found invalid, the remaining provisions remain in full force and effect.
17.2 Any amendments or modifications must be in writing.